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09:00 - 09:30 Opening and self-introduction of participants
09:30 - 09:55 Session 1 – Introduction to Design Trade-offs
Design Trade-Offs for an Inclusive Society: Frameworks, Examples, and Challenges (Gerhard Fischer)
09:55 - 11:00 Session 2 – Trade-offs in designing for elderly people
HeartMan: (Self-)Managing Chronic Heart Failure (Jan Derboven)
Trade-offs in the Design of Multimodal Interaction for Older Adults (Gianluca Schiavo, Michela Ferron, Ornella Mich and Nadia Mana)

Session Discussion
11:00 - 11:30 Coffee Break
11:30 - 13:00 Session 3 – Design Trade-offs in Education
Prototyping for Investigating Affective Objects with and for Children (Rosella Gennari, Alessandra Melonio and Secil Ugur Yavuz)
Reflections on using Story-Dialogue Method in a workshop with interaction design students (Diana Saplacan, Jo Herstad, Marthe Nikoline Elsrud and Zada Pajalic)
Tradeoffs in Combining Domain-Specific and Generic Skills' Practice in Minecraft in Social Studies in Teacher Education (Anders Mørch, Siv Eie and Louise Mifsud)

Session Discussion
13:00 - 14:30 Lunch
14:30 - 16:00 Session 4 – Trade-offs in Communicating with Technology
Feelings Detection System – a Proposal (Arminda Guerra Lopes, Ana Dias, Joana Salgueiro, and Eurico Lopes)
Chatbots and Conversational Interfaces: Three Domains of Use (Stefano Valtolina, Barbara Rita Barricelli, Serena Di Gaetano and Pietro Diliberto)
Mammy – a Technological Tool to Exchange Information (Valeriya Khrebtova, Pedro Fonseca, Ana Dias and Arminda Guerra Lopes)

Session Discussion
16:00 - 16:30 Coffee Break
16:30 - 17:30 Session 5 – Trade-offs in the Design of Smart Environments
An IoT Model for Coping with Trade-offs in Designing Smart Environments (Fabio Cassano and Antonio Piccinno)
'Design for All' versus 'One-Size-Fits-All': the Case of Cultural Heritage (Daniela Fogli and Alberto Arenghi)

Session Discussion
17:30 - 18:00 Open Discussion & Closing Remarks